Why Elsie's Help at Home

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Elsie’s Help at Home is a family run business, that focuses around the people who use our service to meet their needs. We are often asked why we chose to call the business Elsie’s Help at Home, Elsie is the name of our daughter, so is very special to us. Throughout our journey at Elsie’s Help at Home, we have found the name to also be just as special to lots of the families we support, many having a family member called Elsie who holds a special place in their hearts and memories.

Family is the most important thing to us, so we know how important it is to find the right support for you or your loved ones.

We are a small close-knit team at Elsie's Help at Home and look after the people who use our services and our staff team as an extension of our family. This has made our service a personable one that people enjoy being a part of as care is not just assistance with personal care or medication, it is finding people you can interact with and that you look forward to visiting.

Our care is tailor made to you, we sit with you and discuss, times, durations, the tasks you would like completed in a way that suits you. Listening to you makes sure that your support is completely person centred to you and your changing needs.

Visits start from 30 minutes; this can be once or multiple times a day depending on what you would like from the service. Respite care is available to enable you to recover from a hospital discharge or illness in the comfort of your own home as well as overnight or live in care.

Continuity and quality are key, and we ensure we provide a fully trained and knowledgeable care team to support you or your loved one with the care or support needed at home.

Our Chelmsford Team cover – Chelmsford, Baddow, Broomfield, Writtle, Ingatestone, Waltham, Danbury, Bicknacre, Maldon, Totham, Wickham Bishops, Witham, and Braintree and surrounding villages

Our Brentwood Team cover - Brentwood, Hutton, Shenfield, Ongar, Epping, Billericay, Ingatestone, Stock and surrounding villages.

Services

Hourly Care

At a minimum of 30 minutes, our care calls can provide you with assistance for a range of reasons. You may need support with meal preparation, assistance with your personal care, support to remain active and access the community or just have a friendly face popping in to make you a cup of tea and have a chat. Our carers are trained across all aspects of care and are passionate about supporting our clients and families however they choose.

Overnight care

Overnight care means you have the peace of mind that someone is there to assist and support you when you need it. This service can be a long-term need or for a respite period while recovering from illness or operation or to assist when family members are unable to.

Live in Care

Live-in care provides the reassurance that someone is always there for whatever you need. Our live-in carers live in your home with you and make sure you have everything you need from hands on care to companionship to help support and enable you at home.

These services include but are not limited to

Personal care

Are you or your loved one having difficulty getting washed or dressed every morning? Do you feel you need a little or a lot more support completing personal tasks?

Our team can assist you with all aspects of personal care. During your assessment we will create a care plan with you to outline what aspects of your personal care you would like support with and how you would like your team to meet these needs.

We understand that support with personal care is very individual, so we make sure that all our staff are trained to promote your independence and maintain your dignity and privacy.

Medication support

Our fully trained and competent team of home helpers can assist you to manage your medication. You may be having difficulty getting out to collect it or trouble remembering to take it. You may need full support with dispensing and administering it. Our team will enable you and support you with medication in a safe and person-centred way to help you remain as independent as possible at home.

Domestic tasks

We know how important it is to keep your home as you like it. You may be finding it difficult now to complete all your domestic tasks or find you need some support to complete them. Our home helpers understand and can assist you with dusting, mopping, hoovering and washing etc.

Community support and Shopping

Getting out and about is important for everyone. If you feel you need assistance getting to the shops, attending appointments or catching up with friends our home helpers can support and enable you to do this.

Companionship

A chat and a cup of tea can make a huge difference to any person's life and we are here to support with this. Our kind and friendly home helpers can call to you as frequently as you require to make you a cup of tea just how you like it and be a familiar face to have a chat with.

Meal preparation

If you require assistance to maintain your nutrition at home our team are trained in food standards and hygiene and can support you with meal preparation. We know how important it is to maintain a balanced diet whilst eating the foods you enjoy. We can assist with the preparation of light snacks to full meals. Our team are happy to assist you to remain happy and healthy at home.

Address: Office 6, The Generals, Main Road, Boreham, CM3 3HJ